Proper Training for Restroom Truck Employees

Restroom Truck drivers do not typically brag about their glamorous jobs, but Restroom Truck driver positions require dedicated and hard-working employees. The well-trained hard worker is one that is valuable. Success and long-term employment will usually occur when proper training is provided, and hard work is rewarded.

Training is a Key to Success

If an employer would like a long-term employee who works hard, it will be important to keep in mind that good training will be the key to success. This is a very big key that will be valuable. A technician can be a long-term employee with proper training. When a technician is well-trained right from the start, they will be a dedicated and loyal employee for years to come. Long-term results will come with good training.

A Sensible Training Process

There is a simple and sensible training process in place that is effective. The first two steps of this process include:

  1. a road test with the fleet manager, and
  2. a drug test

These first two steps will weed out most problematic applicants. 

If the applicant passes the first two steps of the process, the hiring decision can be based primarily on references and experience. Once hired, we recommend two weeks of shadowing. The new driver will drive the truck while learning the route. Extra training should be provided in order to teach the following:

  • cleaning a restroom
  • pre-trip procedures
  • post-trip procedures

When the new driver is in the shadowing period, The lead driver and the dispatcher will provide valuable feedback. This includes feedback about the following:

  • How were instructions followed?
  • Was the driver safe?
  • Were good communication skills shown?
  • Was any questionable behavior displayed?

These are important questions to be considered, and you will want to add your own to that list.

After Two Weeks

At the end of two weeks, the applicant should be given a route if you are satisfied with the level of skills development and capabilities. The applicant should then be occasionally monitored for the next couple of months. This is a period for watching and waiting for any customer complaints along with any potential problems. The customers will provide excellent feedback; they are often a source for good insights about the driver’s overall ability to do the job properly. There is never a guarantee that every driver will work out well. There have been occasions with businesses in which I had an interest when a driver has come from another restroom company, and it can be a challenge to make them conform to new standards and different methods. 

The bottom line: To help ensure a successful hire it is a best practice to reward hard work and invest in exceptional training.

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Posted by Zach on 25 June, 2019